Reference

Terms and Conditions That Cover Your Account

Before you deposit via DANA, OVO, or GoPay and head into the lobby, these terms set out what mata56 commits to and what we expect from you.

Applies to all account holdersWallet deposits covered: DANA, OVO, GoPayAvailable where local law permitsLive casino and slots

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HOW WE HANDLE YOUR DATA

Data Handling, Security and Your Account Rights

Your account data — including transaction records from DANA, OVO, and GoPay deposits — is held securely and used only to operate your account and meet any legal obligations that apply to us. We don't sell your data to third parties for marketing. You have the right to request a copy of the data we hold on you, and you can ask us to correct inaccuracies at any time through the account dashboard or by contacting support directly.

Data Retention

We retain account records for as long as your account is active and for a legally required period after closure. Deposit and withdrawal logs from DANA, OVO, and GoPay are included.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs. You can manage cookie preferences through your browser settings.

Account Security

Your account is protected by password and optional OTP verification at login. Never share your credentials — mata56 staff will never ask for your password directly.

Requesting Changes

To update personal details, close your account, or request data deletion, contact support via live chat or email with your account ID and the specific change you need.

What These Terms Actually Cover

mata56 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern the relationship between you and mata56 from the moment your account is created. They cover how your account is opened and verified, how deposits through DANA, OVO, and GoPay are processed, how withdrawals are handled, and what conduct is expected during your time

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on the platform. We update these terms when our services change, and we'll notify you through your registered account contact before material changes take effect. Continued use of your account after notice counts as acceptance. If any section conflicts with local law in your jurisdiction, that
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local law applies to the extent of the conflict — our terms don't override your statutory rights. Certain features or game categories may be restricted depending on your region; where access is limited, we'll tell you at the point of login or deposit. Your account is
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personal and non-transferable. Sharing login credentials or attempting to operate multiple accounts from a single identity is a breach of these terms and may result in account suspension pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause isn't clear or you want to raise a concern about how these terms apply to your account, our support team can walk you through it. For players in Jakarta and Surabaya, live chat is the quickest path — you'll get a response from an agent who handles account and policy questions directly, not a generic bot reply. You can also reach us by email if the matter needs a written record.

Live Chat Open the chat widget from any page on the platform and select 'Account & Terms' as your topic. An agent will respond to policy queries during operational hours.

Email Support Send your query to our support address listed in your account dashboard under 'Help'. Include your account ID so we can pull up the relevant transaction history.

Account Dashboard Log in and go to the Help section for self-service answers on deposit terms, withdrawal conditions, and account verification steps.

Common Questions About These Terms

Here are the questions we hear most from account holders about how these terms work in practice. If yours isn't here, contact support through live chat or the dashboard Help section.

Yes. Creating an account means you've agreed to these terms. We recommend reading them before you make your first deposit via DANA, OVO, or GoPay.

We'll send a notification to your registered contact before material changes take effect. If you continue using your account after the notice period, that counts as acceptance of the revised terms.

No. Your account is personal and non-transferable. Attempting to share or transfer access to another person is a breach of these terms and may result in account suspension.

Contact us via live chat or email with your account ID and a data access request. We'll respond within the timeframe required by applicable law in your region.

Local law applies to the extent of any conflict. Our terms don't override your statutory rights, and access to certain features depends on what local law permits in your jurisdiction.

Submit a closure or deletion request through support — live chat or email works. Include your account ID so we can process it against the correct record and confirm once it's done.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your Account

Data Handling, Security and Your Account Rights

Data Retention

Cookies and Tracking

Account Security

Requesting Changes

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply from the moment I create an account?

02 What happens if mata56 updates the terms?

03 Can I transfer my account to someone else?

04 How do I request a copy of the data mata56 holds on me?

05 What if a term conflicts with the law in my region?

06 How do I close my account or request deletion of my data?

Terms & Conditions

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